FREQUENTLY ASKED QUESTIONS & ADDITIONAL INFORMATION
Farm 12 Pick Up Catering
Items are placed in disposable aluminum tins that are in insulated to-go crates to keep the temperature.
Compostable plates, utensils and napkins are available upon request for an additional fee. please add “silverware” to your cart, when you check out, for the appropriate amount of people.
We do not offer delivery at this time.
Black Out Dates
During the holidays we will be serving a limited, CELEBRATORY menu. We will also have specific times and instructions for pickup.
Listed below are the dates our site and catering will be closed or have limited hours.
Thanksgiving
Christmas Eve (limited hours)
Christmas Day
New Year’s Eve (limited hours)
New Years Day
Fourth of July
Check-in during the months of November and December for our Thanksgiving and Christmas Menu. there also might be additional dates that catering is unavailable or we are fully booked for the day.
Timeframe for Ordering
We encourage you to place your order as soon as possible. We can commit to catering requests up to 60 days in advance. Our capacity is based on what we can do well as we make everything from scratch! We have a strict seven-day minimum for food catering requests and a 14-day minimum for custom cake requests.
Custom Cake Inquiries
ALL custom cake inquiries MUST BE CONFIRMED BY SOMEONE FROM OUR CATERING STAFF. Please allow 48 hours for a response. If your order is confirmed, you will be sent an invoice to pay in advance for your custom cake.
If you are hoping for custom messaging on your cake, please note that it is a flat $10 extra charge that will be added to your invoice once confirmed.
Cancellations & Refunds
A cancellation for a FULL refund can be done 3 days (72 hours) before pickup date. after 72 hours, there will be absolutely no refund.